Back in May, I wrote a piece called Goose Stepping Hippies where I made fun of one of our local health food stores for being overly anal about the use of their parking lot. I thought it was particularly bad on their part, because as a customer of that store, I knew that more often then not, it was the health food store’s customers who were parking at the bookstore, not the reverse. The only time there are more then 3 people in that bookstore normally is the 3 times a year students are trading in their old textbooks for pizza cash.
Unfortunately, my smacking them around didn’t have the desired effect. If anything, things have escalated. Now if you go to the health food store they’ll warn you that if you didn’t park in their particular section of the conjoined parking lot, your car might get booted and towed. In other words, they’ve resorted to WAD, Weapons of Automotive Detention.
Presumably what is going to happen next is that they are going to paint borders on the parking lot. There will be the “bookstore zone”, the “gas station zone”, and the “health food zone”. Border guards and checkpoints will come next, followed by peace keeping troops after tensions break out between the people buying Slim Jims™ at the convenience store and the vegans.
Yep, I can see it all now. We’ll have to have a United Lots or UL, with a Parking Council made up of ambassadors from each business. Then if customers from one business “invade” the parking lot of the other business, the “Parking Council” can institute “sanctions”.
Of course someone will violate those sanctions (probably people who need both gas for their car and granola for their tummy). This will no doubt lead to some parking log superpower like say, WalMart™, invading the gas station in order to make the world safe for shopping.
Or maybe everyone could just lighten up. Because its not just these three businesses either. It seems like every business in town has peed on certain parking spaces while other businesses have peed on others. Whenever I go shopping at a local business its like playing Monopoly™ except I never seem to get $200 for passing Go.
Some businesses, like the place where I had coffee this morning not only are insisting that only “their” customers park in “their” parking spaces, but now have conditions! According to their new sign, they would rather people not use their parking lot for car pooling, car repair, skiing, and a couple of other things. I can understand them asking nicely that people not use their parking lot as a “Park-N-Ride” service (profit before the environment after all), but it seems to me that if your car breaks down, unless you have magical teleportation powers, you’re going to have to fix it where it lies. Though the prohibition against skiing confuses me, given that the sign is new, its summer, and the sign is hand lettered so it won’t last until winter…
For all that it has become the mission in life of the Daily Sun (our local crappy Pulitzer-owned paper) to rag on WalMart at every opportunity, I notice that they aren’t particularly anal about their parking lots. In fact, come to think of it, every major corporation in town is fairly relaxed about their parking. The exception would be the banks downtown, but only during business hours from what I’ve seen. In fact, I generally won’t go downtown until after the banks close just for that reason.
Perhaps the small businesses in town could learn something from the big businesses in town. It’s not your parking lot. It’s our parking lot, because we're the customers. We give you money, and you do what we say. That’s the way it works. If you want to start giving us money, we’ll think about doing what you say. But until then, lighten up, and stop telling us what to do. We’ll park where we damn well please, and if you don’t like it, we’ll be more then happy to stop doing business with you.
Technorati Tags: Flagstaff

Comments (10)
First, thank you for blogrolling me —-
Second, on the distinction between big business and small business anal-retentive attitudes on parking, may I offer a theory with the proviso I have never been to Flagstaff, so I am working with generalities.
Most small service businesses operate in moderate to high local density environments —- think town squares in New England or Main Street type of neighborhoods elsewhere. Space is limited, and comparatively expensive, but small businesses need density to support themselves as they are too seldom a “destination” business AND they also have path dependency towards being pre-located in moderate to high density areas. Therefore is space is limited, and thus parking is limited for daily usage, much less for surge usage. These businesses have very little to gain on their already tight margins to being nice to non-customers who are using their parking spaces. Now most larger big box retailers tend to be in areas where land was cheaper, and most likely is cheaper. They also have enough parking to accomodate their Christmas surge crowds. So during low demand times, such as a Tuesday afternoon in early fall, the cost of having one extra car in the parking lot belonging to a non-customer is both absolutely and proportionanlly smaller, so the why give a fuck attitude comes into play much quicker.
Just my theory.
Posted by fester | September 9, 2005 3:38 PM
Posted on September 9, 2005 15:38
Hey, no problem on the blogroll. Any lefty who can add is worth his weight in gold. Fester for President!
I agree with your logic, but you’re missing two things:
First, the health food store abuses the bookstore more then the reverse…and they aren’t downtown.
The collection of spaces form a “pool”. If each small retailer needs M spaces for peak demand, and there are N stores, you need MxN spaces. But if average demand is M/3, then if the retailers shares, then they would only need N*M/3. Since effectively, each parking space the retailer can command is part of their rent, they can reduce the “parking” portion of their rent by 1/3 by cooperating.
Now what if a customer shops at two! retailers? Then the benifits could be even more.
Specific to Flagstaff, we’ll see what zenmonkey says since he’s a small retailer downtown.
Posted by Opinionated Bastard
|
September 9, 2005 4:10 PM
Posted on September 9, 2005 16:10
I too am a small business owner in downtown Flagstaff. I own zero parking spaces. My cusomers complain alot, but they still come. They park at the retailer next door, mainly. He doesn’t mind as they come into his shop out of decencey and obligation to signage. I am sure they spend mone yand their husbands fart around in their for a while to boot. We both benefit as retailers from this situation. The situation at New Subarus ( thats what we call the granola shop) is offensive and kinda stupid in the end. Ease up. Share, benefit. Sure, if I OWNED even one spot for customers downtown I would guard it tooth and nail and sream and curse at abusers. But that would be VERY different thatn the 30k sq.ft lot that NewSubarus shares with the piddly little used book store/ghosttown. Regarding the gas station, don’t get me started on Nackard and HIS business ethics… Now here’s another parking/walmart issue. RV camping in parking lot. Illegal. Tolerated by city somehow and supported actively by walmrt. SCOFFLAWS! :)
Posted by David | September 10, 2005 9:55 AM
Posted on September 10, 2005 09:55
Wow, an intro. I, like Dave, own a downtown business. Unlike Dave, I pay rent on approximately (depending on how skillfully people are parking or how large the vehicles) 9 parking spaces located beside my building, along the alley. We’ve been in our present location for going on 8 years, and I’ve developed a very workable approach to policing the lot, based on trial, error, and intuition. There are large signs that inform people that it’s my parking, and that offenders will be towed. I’ve only had to tow a single car, and that was a semi-abandoned vehicle situation. Otherwise, the managers of other businesses, particularly the restaurants, inform their employees that they can only park in my lot after 6pm, our closing time. When I see a car appearing day after day, during a predictable time span, I look for the driver, and tell them that I need my lot for customers, and they’ll have to find another place to park. I let the barbershop patrons slide, and the porch boys who come for happy hour at the pizza place. I know all of their cars, and they ask me if it’s cool. If I’m tight on spaces, I let them know. Otherwise, we have a gentleman’s agreement. No hurt feelings either way, and everybody’s happy. I have customers who pop in and ask if they can leave their cars while they run errands, and I always tell them that they’re welcome to. My firm-but-fair approach has worked the best. People are generally considerate and use the lot discretely, leaving enough spaces for my customers, employees, and work van. On those Friday or Saturday afternoons when I’ve gotten back from deliveries to find that my work van has no place to park, I just sidle in perpendicular to the parked vehicles. Sooner or later, someone will appear to sheepishly ask me to please move my van so that they can get out, and voila! I have my parking space. My parking situation may be unique. I just know that I pay for the priveledge, guard it accordingly, and dispense favors like a petty prince, which suits me just fine. I know people who have gotten WAY pissed off at a certain business up the street that tows aggressively, and I’ve always felt that in my case, this was never needed or wanted to pursue such tactics. I just say, “Hi, I’m Dean Bonzani. That’s my lot, and…” Works for me.
Posted by dean bonzani | September 13, 2005 7:36 PM
Posted on September 13, 2005 19:36
Wow, an intro.
I, like Dave, own a downtown business. Unlike Dave, I pay rent on approximately (depending on how skillfully people are parking or how large the vehicles) 9 parking spaces located beside my building, along the alley. We’ve been in our present location for going on 8 years, and I’ve developed a very workable approach to policing the lot, based on trial, error, and intuition. There are large signs that inform people that it’s my parking, and that offenders will be towed. I’ve only had to tow a single car, and that was a semi-abandoned vehicle situation. Otherwise, the managers of other businesses, particularly the restaurants, inform their employees that they can only park in my lot after 6pm, our closing time. When I see a car appearing day after day, during a predictable time span, I look for the driver, and tell them that I need my lot for customers, and they’ll have to find another place to park. I let the barbershop patrons slide, and the porch boys who come for happy hour at the pizza place. I know all of their cars, and they ask me if it’s cool. If I’m tight on spaces, I let them know. Otherwise, we have a gentleman’s agreement. No hurt feelings either way, and everybody’s happy. I have customers who pop in and ask if they can leave their cars while they run errands, and I always tell them that they’re welcome to. My firm-but-fair approach has worked the best. People are generally considerate and use the lot discretely, leaving enough spaces for my customers, employees, and work van. On those Friday or Saturday afternoons when I’ve gotten back from deliveries to find that my work van has no place to park, I just sidle in perpendicular to the parked vehicles. Sooner or later, someone will appear to sheepishly ask me to please move my van so that they can get out, and voila! I have my parking space. My parking situation may be unique. I just know that I pay for the priveledge, guard it accordingly, and dispense favors like a petty prince, which suits me just fine. I know people who have gotten WAY pissed off at a certain business up the street that tows aggressively, and I’ve always felt that in my case, this was never needed or wanted to pursue such tactics. I just say, “Hi, I’m Dean Bonzani. That’s my lot, and…” Works for me.
Posted by dean bonzani | September 13, 2005 7:38 PM
Posted on September 13, 2005 19:38
Hmmm…. So its the serial offenders & employees that are the problem? Interesting.
Now do you rent those spaces seperately?
Posted by Opinionated Bastard
|
September 14, 2005 9:45 AM
Posted on September 14, 2005 09:45
Agh! I posted twice. Sorry.
We have no choice about renting the spaces, as they’re included in our rent. Our landlord owns our building, the Starrlite Books building, and the land that the parking spaces are carved out of. Starrlite gets two spaces, and I get the rest.
When we first moved in, everybody and their brother filled the lot. I had to track down every last one of them and tell them what the rules were. My lot was FULL every day. Now that I’ve established that I am Lord of the Lot, I can accommodate both my customers and my friends who need a spot now and then, especially at happy hour. The worst offenders were spoiled college kids working at Collins Irish Pub. Brats. Kitchen help from Charly’s runs a close second. Occasionally, an entire band from Orpheum will camp out, and I’ll reroute them. Every once in a while, some noob will start using the lot for a few days, unaware that I see them from the many windows facing the alley, and I’ll catch them scurrying to work, apron in hand, and tell them it’s time to move on, and they do. No big deal.
Northhampton, Massachusetts. Now there’s a downtown that has figured out its parking, and keeps everybody happy.
Posted by dean bonzani | September 14, 2005 7:29 PM
Posted on September 14, 2005 19:29
stop worrying about parking, ride a bike and stop killing iraqi children…not for their oil..ya right.
ernie
Posted by ernieervin | September 16, 2005 9:49 AM
Posted on September 16, 2005 09:49
Employees at the pizza place are the worst for me.
Posted by David | September 21, 2005 10:43 AM
Posted on September 21, 2005 10:43
all the dread lock hippies hanging out in the courtyard, throwing their left over black bean burritos to feed their dogs and cigarettes buts all over the ground. That court yard has become a place like peoples park in Berkley. Pretty soon they will be camping on flag brewing company patio tripping on some good A, asking for a little change.
Posted by craig | September 27, 2005 1:33 AM
Posted on September 27, 2005 01:33